Delivery and access

Use this page when a buyer paid but cannot find the package, access note, manual, or support route.

Fast recovery path

  1. Check the purchase email used at Stripe checkout.
  2. Search for SCBE, AetherMoore, and Stripe.
  3. If the delivery link is missing or broken, email [email protected].
  4. Include product name, purchase email, receipt ID if available, and the broken URL if one exists.

Current product routes

Non-open-source delivery check

Paid ZIP artifacts are generated locally by python scripts/package_products.py and kept out of public GitHub Pages under products/packaged/. Production delivery uses the Stripe webhook to file a product-delivery issue and, when SMTP plus delivery secrets are configured, email the buyer an access link automatically.

Required delivery secrets: SCBE_DELIVERY_TOKEN, SCBE_TOOLKIT_BLOB_URL, and either SCBE_TRAINING_VAULT_DOWNLOAD_URL or SCBE_VAULT_BLOB_URL, plus SCBE_MAKING_OF_BLOB_URL when the writing process pack is live. Required Stripe product routing secrets: STRIPE_TOOLKIT_PAYMENT_LINK_ID and STRIPE_VAULT_PAYMENT_LINK_ID; the writing process pack also accepts STRIPE_MAKING_OF_PAYMENT_LINK_ID.